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Kamis, 15 Agustus 2013

Ebook Star-Studded Service: 6 Steps to Winning Patient Satisfaction

Ebook Star-Studded Service: 6 Steps to Winning Patient Satisfaction

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Star-Studded Service: 6 Steps to Winning Patient Satisfaction

Star-Studded Service: 6 Steps to Winning Patient Satisfaction


Star-Studded Service: 6 Steps to Winning Patient Satisfaction


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Star-Studded Service: 6 Steps to Winning Patient Satisfaction

Product details

Paperback: 151 pages

Publisher: Mgma; 1st edition (January 30, 2007)

Language: English

ISBN-10: 1568292813

ISBN-13: 978-1568292816

Product Dimensions:

10 x 7 x 0.4 inches

Shipping Weight: 12 ounces (View shipping rates and policies)

Average Customer Review:

2.6 out of 5 stars

2 customer reviews

Amazon Best Sellers Rank:

#4,066,887 in Books (See Top 100 in Books)

I boughtMarketing Your Clinical Practice, Third Edition by Neil Baum at the same time. This book was superfluous and expensive compared to that one. Baum's book blew this one away. Baum's book is jam packed with ideas, examples, and forms and was very well-written-a phenomenal value. In this book, the font size was huge and lines widely spaced--and it was still physically thin not to mention lacking in concepts. One particularly laughable example is an entire page in the appendix devoted to a photograph of a heart-shaped pin that was given to patients to wear. I should have skipped this one entirely

I really like what this practical book has to offer. Meryl and Kevin have generously shared their years of commitment to patient service and experience serving hundreds of healthcare organizations. They bring their unique capabilities of blending theory and practicality into this easy to read book. It contains many tools to help healthcare administrators and physicians address customer service issues in a meaningful way and achieve better results - Things readers can put into motion in their efforts to achieve Star-Studded Service. Judy Capko, Sr. Healthcare Management & Marketing Consultant and founder of Capko & Company.

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Selasa, 13 Agustus 2013

Free Download , by Jaeza Rayleigh

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, by Jaeza Rayleigh

Product details

File Size: 1057 KB

Print Length: 316 pages

Simultaneous Device Usage: Unlimited

Publication Date: February 21, 2019

Sold by: Amazon Digital Services LLC

Language: English

ASIN: B07NZ4GJTL

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Amazon Best Sellers Rank:

#1,379 Paid in Kindle Store (See Top 100 Paid in Kindle Store)

I’m not really sure how to rate this story—I like the story of how Elizabeth finds Georgiana, the rocky start E&D get off to and how they slowly (and with litte angst) get to know and love each other. I also like the resolutions for Lydia and Anne—however, since they were not at all connected to the first part of the story, they have a slightly tacked on feel, as if the author just wanted to make sure there was a happy ending for everyone. Having said that, I did appreciate those storylines, even getting a little emotional reading Anne’s story (interesting interpretation of Lady Catherine as suffering something like munchausen by proxy).The writing is a bit stiff, and a little heavy on exposition and saying more than needs to be said. Yet it was an enjoyable story.

I would recommend skimming rather than reading after Jane's wedding. The loose ends could have been tied up much more quickly. I also found the story lacking in romance between Elizabeth and Darcy, particularly after (spoiler) she accepts him. You don't need smut to be romantic, but a few lingering glances, surreptitious touches, stolen kisses, or even some well written flirtatious dialogue doesn't hurt.

Lizzy goes to Derbyshire early so not much of the story is canon. The new story is a fun read and the characters are much the same.This is a new author to me. The writing reflects the newness but the story is engaging.I recommend this book.

I thoroughly enjoyed this book. The characters were true the story was different enough to be enjoyed. Even Collins was an amazing character. I especially enjoyed how Wickham was treated. It made it easy to accomplish Lydia marriage.

I love it when an author goes a different route with the characters. It was a little difficult to see Mr. Bennet in this light. He is always one of my favorites. I have never seen Mr. Collins in such an agreeable way but I did like how his situation ended up. I also liked seeing Kitty as more of a prominent character. She is always forgotten in the other Variations. A very enjoyable book.

This unusual approach to the P and P story has Darcy's improvement occur much early (as well as his marriage to Elizabeth). The sisters receive much more attention. A few new characters add to the story. A charming alternative.

. . . happily ever after. This a good story, fairly well told, although it did seem to lose its flow and drag in a few places. I would certainly peruse any works by this author. Read via KU

This was the most enjoyable read. A have the characters of Pride and Prejudice but with a much different story. I have to say that was very refreshing to have Elizabeth and Darcy still have their clash of character and yet be able to reconcile that to each other much more quickly

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Rabu, 07 Agustus 2013

PDF Download , by Anne-Marie Meyer

PDF Download , by Anne-Marie Meyer

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, by Anne-Marie Meyer

Product details

File Size: 5466 KB

Print Length: 178 pages

Publisher: Sweet Heart Books (August 1, 2018)

Publication Date: August 1, 2018

Sold by: Amazon Digital Services LLC

Language: English

ASIN: B07FNHF9CX

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Amazon Best Sellers Rank:

#5,104 Paid in Kindle Store (See Top 100 Paid in Kindle Store)

The book started off fine. But the more the read, the more i had to force myself to finish it. I was counting down the pages until it was over. The book just aggitated me because it was superficial, way too cliche and over done, and Tiny drove me crazy with her brattiness. Tyson drove me crazy with his off and on "I want you. Wait no, i can't." The dad's over-protective tendencies was also very annoying to me.

The only thing that mars this book is the father daughter forgiveness should have been filled out more. They were to close for that to satisfy me. I cried because i did not want these couples to have to go through so much. There happily ever after was Disney perfect!

Romance, clean, Y/A; Series but stand alone readThis was a great Y/A read. Hurting characters, family drama, misunderstandings, and friendships, all while navigating school life with the ups and downs with education, choices, cliques, and teachers.Very well done. This author has been hit or miss for me as a reader, and she deserves my 4 star rating for this book. Lots of meat, weighty decisions, and of course, lovely attraction and friendship between the two MC. Definitely should be more widely read.

Could you imagine being in high school with your dad as the football coach? Oh heavens that would be interesting. This book had me thinking about my daughters because my hubby was an assistant principal at our local high school for several years and we'd talked about what it would be like for our daughters when they started going to school there and having dad be the assistant principal. We had lots of great scenarios thought up, especially when it came to boys. I have all daughters so definitely the thought of boys is pretty big in my household. And dating them, ugh, I don't even want to go there yet. Unfortunately my hubby has been moved to a position in our school district office and not at the high school anymore so our daughters don't get the privilege of attending school with dad always there to watch over them (and those boys). But the rest of the teachers and staff and students watch out for our girls because they all know who they are. Lol! No messing up or secrets for them.With that aspect of my life being similar to this storyline, I had a blast listening to this. My teenage daughters and younger daughters did as well. So much fun. Every chance they had, they asked if they could listen to it. We had many laughs and a couple frustration moments while listening. But it was definitely worth all the emotions. This would be a fun road trip book to listen to with the family (especially if they're all girls...just saying ;-) ).I'm looking forward to the next two books in this series, Rule #2 and Rule #3. Should be lots of fun! If you're not sure about YA, take a chance on this one. If you are a YA lover, this would definitely be right up your alley!Content: Clean. Some family issues are discussed throughout the book, such as divorce, a parent leaving, a parent dying, parents dating after divorce and a mother who is an alcoholic. With all of those different family issues throughout the book it might be off putting to some, but I felt that the author did a great job addressing those issues and showing how these teens and main characters were able to work through their emotions and struggles resulting from the family issues. Very well done!Happy Reading!!!

I loved all the main characters, especially Destiny, Tyson, and Ms. Swallow. Destiny has always complied with her dad’s rules, but considering how over-the-top unreasonable those rules are, it’s not too surprising that she eventually breaks them and then is dishonest in order to keep her dad from finding out. It begins innocently enough when the science teacher assigns her to be lab partners with her football player crush.This story was well written and was a fun romp, while several serious topics thread their way through the story without being too heavy-handed. The ending was good too!

Content: CleanEnding: Stand-alone HEAI love First person view point and a cute high school romance!I thought both characters grew and developed and had depth in their relationship. It was entertaining too!My only slight flaw was I felt like suddenly he liked her? I wished it would have fleshed out more why he was interested in her to begin with to be willing to go against coach for her to tutor him. I mean if he wasn't interested in her to begin with why risk it? But I wish it would have shown that interest more at the beginning.

If you enjoy sweet clean reads, then this is the perfect book for you. This book can be read by all ages. Destiny is the football coach’s daughter and his number 1 rule is no dating. Enter Tyson Blake, the quarterback. No spoilers, so grab your copy and see what happens. I loved Cori, Tyson’s little sister.

This was a great book. I really enjoyed the characters and how the story progressed. The book in is first person, Destiny's character. She is a typical teenager trying to fit in high school. I liked how she was a real character and had some baggage that set her apart. Tyson, the man's man, handsome star quarterback isn't all smiles and goodness. He has some messiness in his life that makes him a different young man than he appears in school. The relationship that developed between Tyson and Destiny was filled with ruts in the road. I liked that it was not easy for them because it fine-tuned their characters. I would recommend to those that like sweet high school romance.

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Selasa, 06 Agustus 2013

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Product details

File Size: 51077 KB

Print Length: 224 pages

Publisher: Texas A&M University Press; 1 edition (September 5, 2018)

Publication Date: September 5, 2018

Sold by: Amazon Digital Services LLC

Language: English

ASIN: B07H685G3L

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Nature lovers will enjoy an adventure well off the beaten path, and amateurs of wild and dramatic photography will be wowed. The Neches is an East Texas river whose chaotic beauty and wildness has been uniquely preserved. Charles Kruvand and fellow photographer Adrian Van Dellen canoed the length of the river and camped on its swampy shores in all seasons, through droughts and floods, and they fell in love: the Neches with its mystifying wooded banks is a piece of paradise. I especially loved Kruvand’s description of his encounter with the river residents, birds, and insects in their native habitat, as it is full of poetic sensitivity. A snapping turtle locks onto a carp and the fish seems to be sending the author distress signals. An alligator stands threateningly by the two men’s camp and Kruvand theorizes that it is protecting a nearby beaver nursery from where kitten-like chirps can be heard. In all, a very charming account of an intrepid adventure on a chaotic and vibrant river that hasn’t fallen to development yet, but also a warning that it is up to us to preserve such natural beauty for future generations.

I have long loved Charles Kruvand’s photographs, the way he captures the spirit and beauty of Texas waters. In Riverwoods: Exploring the Wild Neches, we are graced with more of his exquisite images. The difference this time is that he chronicles not just with images but with words. And what a sprightly, invigorating writer he is. He begins by explaining that he was little inclined at first to explore this lowland river system, preferring ‘crystalline waters’ and ‘good-looking rivers’ to the mocha-colored Neches and its overflow bottomlands. But having been persuaded to the task, he falls hard for this lowland river system, all the more when he learns how imperiled it is, and how ravishing. As he takes us along for twelve months of exploring the bewitchment that is the Neches in all its seasons, prepare to be delighted, and deeply moved. His marveling love for this place, his light-drenched photographs by day, the harrowing screechings and mysterious dragging sounds outside his tent by night, the deep and deeply researched kinship he pursues with flora and fauna, the unfolding friendship between him and his guide—priceless. And such a friendship! The two men share the same passion for photography and for blending as thoroughly as they can with wild places. Whatever the sacrifice of comfort and ease, they share the same all-in determination to preserve that which may well be lost, if someone doesn’t care, and take concrete action. But in Charles we have a poet-mystic, someone who sees both the fact and the poignantly lyrical in crayfish and carp, the stern spirituality of army ant and armadillo. In Adrian Van Dellen we have an ascetic no-nonsense man of science, who insists that much as he loves them—in another life he was a veterinarian—animals are nothing like us. The mutually tolerant interactions of these two men around this difference in outlook are engagingly told, as are their adventures in this wild and wonderful part of our heritage.

Judging by the cover this is not an unusual book. It’s a large format photography book about the Neches River in East Texas. Amazon lists it under the following categories: sports & outdoors, outdoor recreation, canoeing, rivers… I have glanced through many such books over the years—on friend’s coffee tables, in doctor’s offices, in bookstores, at the library — always focusing on the images. I have never read such a book cover to cover. I may have read a paragraph here and there for context, but wouldn’t think of reading one front to back. What a yawn! Life is short. The text in most such books is there, let’s face it, to fill the unavoidable whitespace that remains when all the photographs have been laid out. It’s the literary equivalent of parsley. But not this book. I met Charles in a writing workshop and read drafts of the manuscript as the book developed over several years. I by no means want to diminish the photographs which are lovely—see for example Cypress Roots, page 69 and Ghost Tree, page 159—but if I were being sent into exile and forced to choose between the photos and text, I would take the text.Riverwoods is a very personal wilderness memoir. Charles and his fellow photographer, Adrian van Dellen, spent one hundred and eighty-two nights on the river, canoeing the Neches in every month and season of the year. There is a long introduction to the book by Thad Sitton, but I suggest you dive straight into Charles’ account and save Sitton’s intro for later. Along for the ride on Charles’ and Adrian’s adventures, you get to know both men, and through them, the Neches, the last wild river in Texas. On one trip you experience a drought so severe that advancing downriver means portaging again and again over logjams. In a later chapter, you witness severe floods that dramatically widen the river and leave flotsam hanging far up in the trees. Charles describes natural beauty as well as any nature writer living or dead. Here are some snippets: insects hummed like static, bull-headed clouds, Cyprus knees arranged like soldiers, Kinglets flashed in brilliant catches of feathery sunshine. A tree frog’s eyes are—dark marbles speckled with flecks of golden foil. He recounts a water snake and bass locked in mortal combat—lurching a foot off the ground and battering themselves against the rocky shore. Great-blue Herons mob a bald eagle—like a squadron of long necked fighter jets. If you read poetry you will like this book. Charles’ narrative is funny, frequently mischievous, poetic and above all, a powerful argument for why we need wildness and why this unique habitat should be protected.The narrative, descriptions and photographs work in concert to create an incredible sense of place. When you finish the book, you will feel you’ve canoed the river yourself (although, by all means, see it in person). But wait you say, isn’t that in East Texas? Yes, the Neches River is in East Texas. If Austin is the modern new south, East Texas is still very much the old south. But it is precisely because East Texas is cloistered far from urban modernism that pristine habitats like the Neches can still thrive there. This book is an opportunity to explore what East Texas has to offer. Trust me, you don’t want to miss it.

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